Anne Campbell
14:07 24 Jul 24
My daughter and I were traveling home from FL to NJ when we broke down in Lumberton last Saturday evening. Our first driver, Ashley (I think his first name is Richard) went above and beyond to make sure we were safe and helped us find a hotel to spend the night. His kindness was unmatched. The following day, Tim, towed us up to Fayetteville, where we eventually got our car fixed by Monday morning. Tim also exhibited incredible kindness and concern toward us and our situation. Thank you for making a not so ideal situation less stressful! You are outstanding!
Bea Jackson
03:26 17 Jul 24
Bobbi Bittinger (LiLJo)
09:53 15 Jul 24
We had to call for our car to get hauled because of a flat , and the beautiful lady that was working that night was very kind, that was I think in May at exit21
Bob Rice
02:21 13 Jul 24
Our vehicle developed engine problems while in Fayetteville and we called for roadside assistance thru USAA to be towed home (Myself, wife and teen daughter)After waiting for 90 minutes for another Towing company (Papa Towing) who cancelled the call after 2 hours leaving us further stranded.I was prepared to pay out of pocket and called Mitchell's and spoke to a female who was extremely nice and when she found out we had USAA she told me to call them and request Mitchell's. I hung up and as I was calling USAA I received a text that they had found a new company for us and coincidentally enough it was Mitchell's 🙏🏻. I called Mitchell's back and the same lady confirmed they had been dispatched to assist us.We waited a short time and the truck arrived and our guardian angel was Robert and we could not have asked for a nicer and more professional man to help us as we had broken down in a not so nice part of Fayetteville while enroute to 95.We were loaded up and began our 53 mile trip back home and we talked the entire way home after learning we had moved to NC from a similar location from the north.We arrived home, exhausted but safe and sound. If you need your vehicle towed in North Carolina in the Fayetteville/Robeson County area look no further than Mitchell's and if you use USAA roadside assistance, be sure to request them.Mitchell's should be proud that they have an driver such as Robert, he professionally represents their company.
Justin Wesley
18:07 17 Jun 24
Great people, very helpful, picked up items at auction yard and stored for me 3 days and assisted me to load on tractor trailer when I arrived.
Sandra Young
01:54 11 Jun 24
Dispatcher Janice called first thing and told me when my tow driver, Richard would be there to tow my car to the repair shop. He texted when my car was dropped off and delivered to be fixed. They were very fast and explained everything so I knew what to expect. Richard is a great driver and I appreciate the professionalism. Highly recommend Mitchell’s Towing!!!
Kaytlyn Dempster
23:06 20 May 24
I had to have my 1966 Mustang towed which was a stressful situation to say the least. Noxxi came out from Mitchell’s and I cannot recommend her enough. She was knowledgeable on towing my classic car, and made what started out as a nerve wracking experience so pleasant. She was even great with my two small children. Seriously if I could rate higher than 5 stars I would 1000000/10 level service!!
Tonya Sessoms
04:40 19 May 24
Amazing service! Noxxi is awesome!!quick, efficient, and very knowledgeable! In 39 years I’ve never had to use a tow service but couldn’t imagine a better one!
Cody Brickhouse
12:43 08 May 24
great towing! I live in GA and had a blown out tire driving through the area and Travis was the driver that came out to tow it. Very friendly, quick and did a great job on the tow
Joseline Juarez
22:40 06 May 24
Great service and helpful.
Vanassa Mcgathy
23:33 30 Mar 24
Jennifer and Timothy took really good care of me... Came in under a little over an hour and got towed by their new COPD awareness flat bed. Kuddos guys will be using you again
Terry Fulton
23:04 13 Mar 24
