Reviews

I had an excellent experience with Mitchell Towing Service when I needed help getting from Lillington, NC to Fort Bragg, NC. The entire process was smooth, efficient, and handled with true professionalism. Casey, the worker who assisted me, was absolutely outstanding. He arrived promptly, explained everything clearly, and made sure I felt comfortable throughout the trip. His professionalism and courteous attitude stood out, and he went above and beyond to ensure the job was done right. Thanks to Mitchell Towing Service and Casey’s dedication, I was able to get where I needed to go in a timely manner without any stress. I highly recommend them to anyone in need of reliable towing assistance—you can trust that you’ll be in good hands.

Called for a tow through AAA. Mitchell's dispatch called me with an estimate of arrival and the driver, Dustin, was there earlier than expected. Dustin was on top of everything and made sure I (and my two cats) were comfortable for the 100+ tow I needed. very personable and chatted with me in the two hour timeframe. this young man deserves a bonus or raise for the work he does!!! even made sure I was safe after the drop off. thank you, Dustin!!

Anton is awesome. Knowledgeable and a true professional. You will be in good hands.

My work van blew up on a Saturday morning, I called and they said they could come in 20 mins. They were there in10! Dispatch was curious, and driver was awesome. Even towed it while I made arrangements to get the mechanic shop to pay for it ( they did)..All around great experience. Will definitely use again for private and my business

Duane was awesome, he helped tow my Impala away from a shop that could not send me away driving. Thanks Mitchell’s!

The driver Duane arrived in a timely manner and was very professional. I would recommend these folks to anyone that needs a Tow.

Yesterday, I was stranded with engine issues off I-95 about 160 miles away from home and was in Fayetteville trying to get back. I called my insurance company and they gave me an estimate of about 75-180 mins for a tow truck to get to me. It ended up being much faster and was only about an hour. Before the driver, Duane, arrived he called to let me know he was about 20 mins out. He arrived and was friendly, very professional, and handled my car with care. He shared his thoughts with me as to what may be wrong with my car and took me with him to drop my car off. He has 20ish years experience and it shows. We had a great conversation on the way to the dealership. Once there he took my car down safely. I have saved the card he gave me and will let other people I know in that area if they ever need tow service, to call Mitchell’s. If you get Duane as your tow driver you are in good hands!

Our truck crapped out today called AAA they sent out Duane from Mitchell's and I can't say enough good things about out experience. He arrived earlier than anticipated, you could tell he was very knowledgeable and good at what he does had the truck loaded up and we were on our way to the mechanic in no time! And he was very personable pleasant to talk to on the drive as well.

The guy made it to me, and he was patient and nice. I can't remember his name but he should be paid more money.

Great service. Highly recommended

I want to shout out Mitchell’s Towing, in particular George “Dwayne”. George provided excellent customer service, was very professional and knowledgeable. My husband and I watched in amazement as he found a way to get my SUV from my garage to the towing bed of his truck. Keep in mind the battery in my SUV was completely dead, could not be jumped and my SUV could not shift to neutral. I truly appreciate the extra effort and patience that he displayed to ensure that my vehicle made it to the dealership. Thank you!

Excellent rescue service and thank you for securing my safety!

Richard came to tow my car and was very polite, respectful, knowledgeable, and transparent, despite it being late in the evening. Richard is the man and I highly recommend him.

I use Mitchell’s for all my towing needs. Sharon and Monica are awesome. The best towing company ever.

Our car broke down on I-95 during a road trip and AAA sent out a driver from Mitchell’s. He was very knowledgeable and got us up and running quickly. We were expecting to need a tow, and were fortunate that wasn’t necessary with his expertise. He even recommended a nearby auto repair shop in case we wanted further inspection before the next leg of our drive. He made sure we had everything we needed before leaving.

You know life happens, 4 times I had to use help from these guys, jump start, like today, or towing, they are fast and reliable professionals. They won’t take advantage of your situation, they are just here to help. Thank you.

I called Mitchell’s Towing on a holiday and they did a great job. I have never done a drop box at the dealership and Anton was very professional and knowledgeable. I will recommend Mitchell’s Towing every time.

I recommend this towing service over any other. they're quick, super friendly and helpful. Richard is great

My daughter and I were traveling home from FL to NJ when we broke down in Lumberton last Saturday evening. Our first driver, Ashley (I think his first name is Richard) went above and beyond to make sure we were safe and helped us find a hotel to spend the night. His kindness was unmatched. The following day, Tim, towed us up to Fayetteville, where we eventually got our car fixed by Monday morning. Tim also exhibited incredible kindness and concern toward us and our situation. Thank you for making a not so ideal situation less stressful! You are outstanding!

We had to call for our car to get hauled because of a flat , and the beautiful lady that was working that night was very kind, that was I think in May at exit21

Great people, very helpful, picked up items at auction yard and stored for me 3 days and assisted me to load on tractor trailer when I arrived.

Dispatcher Janice called first thing and told me when my tow driver, Richard would be there to tow my car to the repair shop. He texted when my car was dropped off and delivered to be fixed. They were very fast and explained everything so I knew what to expect. Richard is a great driver and I appreciate the professionalism. Highly recommend Mitchell’s Towing!!!

I had to have my 1966 Mustang towed which was a stressful situation to say the least. Noxxi came out from Mitchell’s and I cannot recommend her enough. She was knowledgeable on towing my classic car, and made what started out as a nerve wracking experience so pleasant. She was even great with my two small children. Seriously if I could rate higher than 5 stars I would 1000000/10 level service!!

Amazing service! Noxxi is awesome!!quick, efficient, and very knowledgeable! In 39 years I’ve never had to use a tow service but couldn’t imagine a better one!

great towing! I live in GA and had a blown out tire driving through the area and Travis was the driver that came out to tow it. Very friendly, quick and did a great job on the tow

Great service and helpful.

Jennifer and Timothy took really good care of me... Came in under a little over an hour and got towed by their new COPD awareness flat bed. Kuddos guys will be using you again

I had Mitchell's tow My Tahoe today,, Noxxi was the Driver, Very Professional Lady, Could Not ask for a , Better Employee . Ty.

This is the second tow within thirty days that I have had. Mitchell's towing was professional, caring and put my mind at ease in what for me was a stressful situation. They communicated readily and easily and answered any and all questions that I had.

Great folks great service

Called AAA for roadside assistance with a flat tire that was stuck on the vehicle. AAA dispatched a wrecker service who responded and told me they were unable to assist because they could not get the tire off. The next day, I called AAA again for towing service to get the vehicle to a tire shop. Thankfully, Mitchell’s Towing was dispatched and responded. They were able to change the flat tire on the spot and avoided having to have the vehicle towed. Thanks a ton!

I've never had a tow service as good as Mitchell's. After my accident, the people who were originally supposed to come and tow the car said they would be there in 1.5 hours. I called Mitchell's, and after answering a couple questions for them, they said someone would be there shortly. After about 2 minutes of waiting, Rick (FANTASTIC GUY!!!) called and said he was 7 minutes away, then proceeded to show up 5 minutes later! He loaded the car up as carefully as possible, got it on the road, and dropped it off with no hassle. Mitchell's will be my go to for any towing needs from here on out, no question! If I could give 1000 stars, I would!

Great company. Tow drivers are very polite and professional.

Dovain was awesome! Was very helpful and informative.

Christian was very professional..Fast and efficient services!! Definitely deserves more than 5 stars!!

I put yall in a tight jam for towing my massive truck. Excellent service and good brain for figuring out loading and unloading issue with a truck with locked brakes. 10/10 will continue to use these guys

I can't express enough how professional, courteous and prompt Mitchell's Towing was to help me when I thought I would never get my car towed. AAA sent me rwo different companies that said they couldn't tow it and they "ghosted" me when I tried to call both of them back. I was at my wit's end when Mitchell's sent over Ray and Richard. Damn! Within ten minutes they were taking my car to my mechanic! PROFESSIONALS through and through! Five stars isn't enough!

Great people. Worked with my schedule to move my storage building.

So, I'm at my office at work getting ready to leave and panicked when I couldn't find my keys. I run outside and peer into my truck, and there they were--I was completely locked out (literally the FIRST time I've ever done so, I swear)! I called my insurance provider's roadside assistance hotline and they assigned Mitchell's Towing to help me out. I won't lie, I wasn't exactly excited about this because I know waiting for a tow truck can take HOURS. Boy, was I very pleasantly surprised! Elijah, the employee with Mitchell's Towing that came to my rescue, was at my office in no more than 20 minutes from when my assistance request was sent out! Elijah was very kind, patient, and incredibly friendly and helpful--I told him he was a Godsend (I mean, he definitely was). What I found to be more surprising was that he was the only one working today. For him to arrive so quickly, and get my truck open even quicker, I can't thank him enough. Mitchell's Towing, Elijah is a total delight, and I hope you do take very well care of him, because he is a true asset and if I ever happen to need assistance again, I'll be calling and requesting Elijah by name :)

Tyeshea Hickmon went above and beyond to get me a tow. Much thanks 🙏🏿

Does great towing I recommend them 10 stars

Want to say thanks for the pickup of my vehicle to be taken to the Gerber body shop hint ( I was the lady who had to drop off my key) 😁very nice tow truck drivers also the initial one was very patient and helpful. During a stressful time it’s nice to have kind people to work with. Thank you.

The guys and gals at Mitchell's are extremely nice and very accommodating..... Thanks for all of your help..... when I needed it most! If you need a tow, give em a call!

Great,they where fast in professional. Great service for me and followed me to the shop that i took my vehicle to

They were wonderful to work with. They picked my truck up with very little notice. The driver was very polite and professional. He took his time and was very easy with my vehicle. He even took the time to send me a picture once he dropped it off at the shop. I will definitely use them again if the need arises.

Sonnie came to my rescue when my car broke down in the middle of a zoo safari amongst camels, emu & zebras! He braved the wildlife to tow my car 40 miles to my local mechanic. Sonnie was kind, funny & considerate during our time together. I appreciate you!

Would give 10 stars if I could. This company must have sent out their best man, John!! He unlocked my door in less than 2 minutes😁!!NOW THATS WHAT I CALL SERVICE!! You just don’t find that kind of service anywhere! What an outstanding Professional. I just can’t say enough good things. Simply awesome thank you guys so much👏👏👏😁