I had an excellent experience with Mitchell Towing Service when I needed help getting from Lillington, NC to Fort Bragg, NC. The entire process was smooth, efficient, and handled with true professionalism. Casey, the worker who assisted me, was absolutely outstanding. He arrived promptly, explained everything clearly, and made sure I felt comfortable throughout the trip. His professionalism and courteous attitude stood out, and he went above and beyond to ensure the job was done right. Thanks to Mitchell Towing Service and Casey’s dedication, I was able to get where I needed to go in a timely manner without any stress. I highly recommend them to anyone in need of reliable towing assistance—you can trust that you’ll be in good hands.
Called for a tow through AAA. Mitchell's dispatch called me with an estimate of arrival and the driver, Dustin, was there earlier than expected. Dustin was on top of everything and made sure I (and my two cats) were comfortable for the 100+ tow I needed. very personable and chatted with me in the two hour timeframe. this young man deserves a bonus or raise for the work he does!!! even made sure I was safe after the drop off. thank you, Dustin!!
Anton is awesome. Knowledgeable and a true professional. You will be in good hands.
My work van blew up on a Saturday morning, I called and they said they could come in 20 mins. They were there in10! Dispatch was curious, and driver was awesome. Even towed it while I made arrangements to get the mechanic shop to pay for it ( they did)..All around great experience. Will definitely use again for private and my business
Duane was awesome, he helped tow my Impala away from a shop that could not send me away driving. Thanks Mitchell’s!
The driver Duane arrived in a timely manner and was very professional. I would recommend these folks to anyone that needs a Tow.
Yesterday, I was stranded with engine issues off I-95 about 160 miles away from home and was in Fayetteville trying to get back. I called my insurance company and they gave me an estimate of about 75-180 mins for a tow truck to get to me. It ended up being much faster and was only about an hour. Before the driver, Duane, arrived he called to let me know he was about 20 mins out. He arrived and was friendly, very professional, and handled my car with care. He shared his thoughts with me as to what may be wrong with my car and took me with him to drop my car off. He has 20ish years experience and it shows. We had a great conversation on the way to the dealership. Once there he took my car down safely. I have saved the card he gave me and will let other people I know in that area if they ever need tow service, to call Mitchell’s. If you get Duane as your tow driver you are in good hands!
Our truck crapped out today called AAA they sent out Duane from Mitchell's and I can't say enough good things about out experience. He arrived earlier than anticipated, you could tell he was very knowledgeable and good at what he does had the truck loaded up and we were on our way to the mechanic in no time! And he was very personable pleasant to talk to on the drive as well.
The guy made it to me, and he was patient and nice. I can't remember his name but he should be paid more money.
Great service. Highly recommended
I want to shout out Mitchell’s Towing, in particular George “Dwayne”. George provided excellent customer service, was very professional and knowledgeable. My husband and I watched in amazement as he found a way to get my SUV from my garage to the towing bed of his truck. Keep in mind the battery in my SUV was completely dead, could not be jumped and my SUV could not shift to neutral. I truly appreciate the extra effort and patience that he displayed to ensure that my vehicle made it to the dealership. Thank you!
Excellent rescue service and thank you for securing my safety!
Richard came to tow my car and was very polite, respectful, knowledgeable, and transparent, despite it being late in the evening. Richard is the man and I highly recommend him.
I use Mitchell’s for all my towing needs. Sharon and Monica are awesome. The best towing company ever.
Our car broke down on I-95 during a road trip and AAA sent out a driver from Mitchell’s. He was very knowledgeable and got us up and running quickly. We were expecting to need a tow, and were fortunate that wasn’t necessary with his expertise. He even recommended a nearby auto repair shop in case we wanted further inspection before the next leg of our drive. He made sure we had everything we needed before leaving.
You know life happens, 4 times I had to use help from these guys, jump start, like today, or towing, they are fast and reliable professionals. They won’t take advantage of your situation, they are just here to help. Thank you.
I called Mitchell’s Towing on a holiday and they did a great job. I have never done a drop box at the dealership and Anton was very professional and knowledgeable. I will recommend Mitchell’s Towing every time.
I recommend this towing service over any other. they're quick, super friendly and helpful. Richard is great
My daughter and I were traveling home from FL to NJ when we broke down in Lumberton last Saturday evening. Our first driver, Ashley (I think his first name is Richard) went above and beyond to make sure we were safe and helped us find a hotel to spend the night. His kindness was unmatched. The following day, Tim, towed us up to Fayetteville, where we eventually got our car fixed by Monday morning. Tim also exhibited incredible kindness and concern toward us and our situation. Thank you for making a not so ideal situation less stressful! You are outstanding!
We had to call for our car to get hauled because of a flat , and the beautiful lady that was working that night was very kind, that was I think in May at exit21
Great people, very helpful, picked up items at auction yard and stored for me 3 days and assisted me to load on tractor trailer when I arrived.
Dispatcher Janice called first thing and told me when my tow driver, Richard would be there to tow my car to the repair shop. He texted when my car was dropped off and delivered to be fixed. They were very fast and explained everything so I knew what to expect. Richard is a great driver and I appreciate the professionalism. Highly recommend Mitchell’s Towing!!!
I had to have my 1966 Mustang towed which was a stressful situation to say the least. Noxxi came out from Mitchell’s and I cannot recommend her enough. She was knowledgeable on towing my classic car, and made what started out as a nerve wracking experience so pleasant. She was even great with my two small children. Seriously if I could rate higher than 5 stars I would 1000000/10 level service!!
